All item to shipped from Ottawa, Ontario, Canada.
Please allow 3 to 5 business days for your yarn to be shipped out.
Unless it states Pre-order, the order page will indicate when the item will be shipping out
Unless otherwise stated it will be shipped via Canada post.
Expect your package to arrive within 5 to 10 business days within Canada, 10 to 15 business days with in USA due to customs. Tracking will be available if you pay for shipping, and will not be vacuumed sealed.
Free shipping, no tracking is available.
When your yarn arrives don’t be shocked. We vacuum seal our yarns to keep them safe and reduce the cost of shipping and ship each item separately. You can store it as is, or carefully snip the package, and your yarn will “inflate” returning to its original self.
Please note that at this time Canada Post is experiencing shipping delays that are beyond our control.
All custom fees are to be paid for by the customer.
Local customers are eligible for free pickup, if you live in or near Ottawa let me know when purchasing and we will arrange a pickup time.
Please see Canada Post for their update.
If you're an international customer, please contact us at firstname.lastname@example.org for shipping a quote.